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CONTACT US SEND US A MESSAGE: contact@superioritycomplex.net Shipping: Each item is carefully inspected before shipping and is backed by Superiority Complex. Make sure to provide a clear and complete street address when ordering. Domestic orders are shipped via USPS Priority Mail. The average delivery time is 2-5 business days of receipt. International orders are shipped via USPS International Mail. The average delivery time is 6-10 business days of receipt. You will be sent an e-mail from USPS/ Paypal upon shipment of your order with your tracking number. Look for this e-mail as it will provide all information about your package delivery. If you wish to verify package delivery for your order, visit www.usps.com Exchange Policy: We accept exchanges only within 15 days of receipt of order, & with prior authorization via e-mail. You may exchange your item for another item of the same value. We want you to always be happy with your purchase. E-mail us immediately if there is something wrong with your purchase. ALL SALE ITEMS ARE FINAL SALE. Returns: E-mail: sales@superioritycomplex.net If you return your merchandise for a exchange without prior authorization you will be charged a $15.00 re-stock fee. Please return your items with a copy of your invoice in a pre-paid parcel using an insured carrier. Superiority Complex is not responsible for return postage, lost or misdelivered items sent uninsured.* Original shipping charge will not be refunded. We understand you will need to try on certain items, but once you have worn items to an event we will not be able to accept exchanges/refunds. Company Private Policy: All information such as names, e-mail address and other personal information collected at this site (SuperiorityComplexClothing.com) will remain with this site. NO EXCEPTIONS, NO IF'S, NO BUT'S. Unless required by law. |